Have had a great experience so far, since April 2016.
Very bad customer service and bad policies. Will not get another loan through them again!
The tellers are friendly and helpful
Great everything! The atmosphere, staff, you name it and they deliver the best banking experience. Are you a business owner like me? If so, you should check out Berkshire Bank and apply for free business checking!
This bank is cut throats and none of there representatives on the call center nor the bank are on the same page. When you call the call center they say the branch manager controls the circumstances. Then when you call the branch manager they say the call center controls that. They have no understanding of customer service, In a financial service industry that's a shame.
Berkshire Bank is a US Bank based in East Syracuse, New York. Berkshire Bank is located at 6611 Manlius Center Rd, East Syracuse, NY 13057, USA.
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